(4.6 / 5)1699+ Ratings

EzContacts Reviews

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Overall Rating

4.6
8 Reviews
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About EzContacts

EzContacts is an online eyewear retailer that specializes in contact lenses, prescription eyewear, and designer sunglasses. They offer a wide range of products from top brands at the lowest prices. Customers can find a unique contact lens prescription, the hottest frames, and even turn their sunglasses into reading glasses. In addition to selling eyewear, they also provide services such as an online vision test. Customers can contact their customer service via phone or email for any inquiries. Their operating office hours are from Monday to Thursday, 9:00am to 5:00pm EST, and Friday, 9:00am to 1:00pm EST.

EzContacts Pros & Cons

Pros:

  • Low Prices: EZContacts is known for offering some of the lowest prices online for contact lenses and eyeglasses.
  • Wide Product Range: They stock a variety of contact lens brands and thousands of frames from over 40 brands, including Oakley, Nike, Ray-Ban, and Disney.
  • Price Match Guarantee: EZContacts offers a 105% price match guarantee, ensuring customers get the best price.
  • EZ Points Rewards Program: For every $2 spent, customers earn 1 EZ Point, which can be redeemed for a $25 voucher after accumulating 250 points.
  • Customer Service Options: They offer live chat, online mail form, and a toll-free phone number for customer service.

Cons:

  • Poor Customer Service: Many reviews highlight issues with customer service, including long wait times, unresponsive staff, and a lack of helpfulness.
  • Quality Control Issues: There have been reports of defective contact lenses and eyeglasses, with some customers receiving fake or low-quality products.
  • Delivery Issues: Several customers have experienced delays in receiving their orders, with some orders taking months to arrive.
  • Scam Allegations: Some reviews describe EZContacts as a scam, with customers reporting never receiving their orders or being unable to get a refund.

Given the significant number of negative reviews regarding customer service and product quality, it is advisable to exercise caution when considering EZContacts for your eye care needs.

EzContacts Coupon & Discount Codes

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EzContacts Customer Reviews (8)

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Ann Funderburg
Ann Funderburg
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Sep 5, 2023
Millie Peacock
Millie Peacock
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Sep 4, 2023
Marshall Smith
Marshall Smith
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Sep 3, 2023
Marsilius Querry
Marsilius Querry
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Sep 3, 2023
Nansen Kristensen
Nansen Kristensen
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Sep 2, 2023
Anne-Lise Kjeldsen
Anne-Lise Kjeldsen
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Sep 1, 2023
Bethpage Douglas
Bethpage Douglas
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Aug 31, 2023
Indi Heijmans
Indi Heijmans
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Aug 31, 2023

EzContacts Customer’s Q&A

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EzContacts Features and Benefits

EZContacts.com is an online eyewear retailer that offers a variety of products and services. Here are some key features and benefits:

  • Designer Eyewear: Carries top designer brands for eyeglasses and sunglasses, such as Dolce & Gabbana, Gucci, and Coach.
  • Affordable Prices: Known for offering great prices for contact lenses, eyeglasses, and sunglasses.
  • Variety of Products: Offers a wide range of products including eyeglasses, sunglasses, and contact lenses.
  • Children's Eyewear: Provides reading glasses and frames for children.
  • Eye Care Products: Sells eye creams, dry eye relief, and eye vitamins on the website.
  • Quick Reorder Option: Allows for quick reordering of contact lenses on the website.
  • EzPoints Reward Program: Offers ways to save on the website, including a reward program where customers can earn points with every purchase.
  • Price Match Guarantee: Promises to match the price if a lower price is found on another authorized retailer's website.
  • Shipping: Offers shipping to Canada and the United States, with free shipping available for a limited time.

These features make EZContacts.com a comprehensive platform for all your eyewear needs. Enjoy shopping!

EzContacts Pricing

EZContacts.com offers competitive pricing with various deals and discounts. Here are some key points:

  • Free Shipping: Available on U.S. orders over $99.
  • Unbeatable Prices: Promised on sunglasses, contact lenses, and eyeglasses.
  • Discounted Brands: Specific brands like Prada are listed with discounted prices, such as the Prada PR 09YV at $231.03 instead of $433.00.

For the most up-to-date pricing, it is recommended to visit the website directly.

About ezcontacts.com Payment Method?

EZContacts.com accepts all major credit cards as methods of payment. Additionally, there is evidence that Paypal is also a viable payment method. Please note that until full payment is made, any goods or products remain the property of EZContacts.com. For every $2 spent on eligible items, customers earn 1 point. After the order is complete, the points are added to the customer's account and become active 90 days after the order ships. For every 250 points earned, a $25 voucher code is emailed, which can be redeemed on orders of $150 or more.

EzContacts FAQs

FAQ

How To Open A EzContacts Account?

To open an account on EZContacts.com, follow these steps:

  1. Visit the EZContacts.com website.
  2. Click on the Sign in button.
  3. Select New Customer.
  4. Enter your Email and Confirm Email.
  5. Provide your First Name and Last Name.
  6. Create a Password and Confirm Password.
  7. Click on the Create Account button.

Once the account is created, you can start shopping and accumulating EZPoints with every purchase. For every $2 spent on eligible items, you earn 1 point. These points are added to your account and become active 90 days after the order ships. After 250 EZPoints are accumulated, you will receive an email with a $25 Coupon towards your next purchase at EZContacts.com. Enjoy shopping!

FAQ

EzContacts Alternatives

Here are some alternatives to EzContacts:

  1. GlassesUSA: Offers a wide range of glasses, including prescription and non-prescription glasses.
  2. Zeelool: Known for its extensive collection of glasses for all ages.
  3. Eyeconic: Sells eyewear and contacts at competitive prices.
  4. 39 Dollar Glasses: Offers high-quality frames, contact lenses, and glasses at up to 70% off retail prices.
  5. Sunglass Hut: A popular alternative for eyewear.

Please note that these alternatives were chosen based on their popularity and the variety of products they offer. Always remember to check the return policy and customer reviews before making a purchase. Hope this helps!

FAQ

About ezcontacts.com Prices and Cost?

EzContacts.com is an online eyewear retailer that offers designer prescription glasses, sunglasses, and contact lenses. The website features top brands at the lowest prices. Known for carrying top designer brands such as Dolce & Gabbana, Gucci, and Coach, the products are available at amazing price points. In addition to eyewear, the site also sells readers, eye care products, and offers an online vision test.

The website provides a quick reorder option for contact lenses and features a price match guarantee. Shipping is available to the United States and Canada, with free shipping available for a limited time. The shipping charges within the USA vary based on the method chosen, ranging from free for First Class Mail (5-7 days) to $38.99 for Next Day delivery.

Please note that the actual prices of products can vary based on the specific brand and model chosen. It is recommended to visit the website for the most accurate and up-to-date pricing information.

FAQ

How do I place an order on EzContacts.com?

To place an order on EzContacts.com, follow these steps:

  1. Select the product of your choice.
  2. If you're ordering glasses or contact lenses, you'll need to provide your prescription. You can upload your prescription via a link on the website, or if you don't have a copy of your prescription, you can provide the name and phone number of your doctor, and they'll contact them for verification.
  3. After placing your order, email help@ezcontacts.com with a picture of your prescription, along with your order number, so their prescription team can verify that all the information is correct.
  4. If you have any questions or need assistance, you can reach out to their customer service via the contact form on their website.

Please note that this is a general guide and the exact process may vary slightly depending on the specific product you're ordering. It's always a good idea to check the website for the most up-to-date information. If you have any issues, don't hesitate to reach out to their customer service for help. They're there to assist you!

FAQ

About ezcontacts.com Popular Products and Services?

"EzContacts.com" is a platform that offers a variety of products and services. The popular categories include Designer Prescription Glasses, Sunglasses, and Contact Lenses. They carry top brands and offer these products at competitive prices. The website also features sections for Readers, Eye Care, and Clearance items. In the Contact Lenses section, customers can find a wide range of products from various brands such as Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and more. These lenses are available in different types and pack sizes to cater to the diverse needs of customers. The website also offers an Online Vision Test service. Customers can shop for Women’s Frames and Men’s Frames under the Sunglasses and Eyeglasses categories. The platform is designed to provide a seamless shopping experience for eye care products.

FAQ

ezcontacts.com Return Policy?

EZContacts.com has a comprehensive Return & Exchange Policy. For frames & contact lenses, they offer a full 100% refund with no restocking fee. However, the original shipping cost will not be reimbursed.

Contact Lenses may be returned within 30 days of the order delivery date. All contact lens boxes must be unopened, unmarked, and in the original packaging. Items returned will be refunded in full to the original payment method. Exchanges within 30 days of purchase are free; Exchanges after 30 days are subject to a $3 restocking fee per box. All contact lens exchanged after 30 days must have an expiration date minimum of 2 years. The boxes shall be unopened, unmarked, and in the original packaging.

For eyeglasses and sunglasses, returns are accepted within 30 days of delivery. All frames must be returned in their original packaging material along with authenticity papers, case, cloth, and warranty cards. Frames returned will be refunded in full to the original payment method. Exchanges can be made within 30 days of delivery. A full credit value paid for the item applies.

For frames with prescription or custom lenses, there is a 100% money back guarantee on every purchase. Returns are accepted within 30 days of delivery. All frames must be returned in their original packaging material along with authenticity papers, case, cloth, and warranty cards. Demo lenses must be returned along with the custom lenses. Frames returned will be refunded in full to the original payment method. Exchanges can be made within 30 days of delivery. A full credit value paid for the item applies.

Regarding the Shipping Policy, for a limited time, EZContacts.com is offering free shipping on all orders with no minimum to spend! Orders will ship via USPS Standard (5-7 days). You can still choose to expedite your order by upgrading to any of the other express shipping options. They also ship worldwide, with different shipping charges applicable for the USA, Canada, and other countries. Orders placed before 2:00pm EST will be processed that same business day. Orders placed after 2:00pm will be processed the next business day. The Shipping Method Selected will only be applied once the order is ready to ship. Processing time may vary. Processing takes approximately 1-3 business days (Allow additional 3-5 days for sunglasses/eyeglasses with Rx).

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